Redefining Domestic Helper Services
We hear this often and understand exactly what you need—fundamentally
"I want reliable support for my household"
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Knowledgeable Guidance
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Customer-Centric Approach
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Transparency and Trust
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Empowering Choices
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Personalized Service
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Compliance and Support
Knowledgeable Guidance
We prioritize answering your questions upfront. Your understanding and satisfaction matter to us.
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Empowering Choices
We empower you with knowledge and resources to choose the best domestic helper for your needs.
Customer-Centric
From the 1st consultation to ongoing support, we ensure satisfaction and peace of mind every step of the way.
Personalized Service
From daily chores to caregiving, we ensure exceptional care and attention to detail.
Transparency and Trust
We ensure transparency throughout—from discussing your needs to legal requirements and costs—keeping you informed.
Compliance and Support
We handle all legal requirements throughout the employment journey.
No marketing fluff
Screened profiles
Why Us
Efficient matchmaking
Transparent discussions
Fair pricing
Post-placement support
Step-by-step guidance
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What services does Resolve Employment Agency offer?Resolve Employment Agency specializes in matching employers with reliable domestic helpers. We offer comprehensive services including domestic helper placement, cleaning services, work permit / renewal applications, and post-placement support.
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How do I request a domestic helper from Resolve Employment Agency?To request a domestic helper, simply fill out our online form or give us a call. We will guide you through the process, from understanding your needs to finding the right match.
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What qualifications do your domestic helpers have?All our domestic helpers undergo a rigorous vetting process to ensure they are qualified, reliable, and trustworthy. This includes background checks, skill assessments, and reference verification.
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Can I interview potential helpers before making a decision?Yes, we encourage employers to interview potential helpers to ensure a good fit. We facilitate the interview process, either in-person or via video call, according to your preference.
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What support do you provide after the placement of a helper?After the placement, we continue to provide support by facilitating communication between employers and helpers, addressing any concerns that may arise, and ensuring smooth integration into your household.
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What if I’m not satisfied with the helper provided?We strive to ensure successful placements, but if you're not satisfied with the helper provided, we will work with you to understand the issues and find a suitable replacement if necessary.
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How do you ensure the helpers are trustworthy and reliable?We have a rigorous screening process that includes background checks, interviews, and reference verification to ensure all our helpers are trustworthy, reliable, and capable of meeting your household needs.
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What are the costs involved in hiring a domestic helper?The costs vary depending on the type of placement required. We offer transparent pricing structures and will discuss all costs upfront with you before proceeding with any placements.
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Can I get assistance with the work permit application process for my helper?Yes, our agency offers comprehensive work permit application (new or renewal) assistance. We provide guidance and support in preparing the necessary documents, submitting applications, and liaising with the relevant authorities to ensure a smooth process.
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How long does it take to find and place a domestic helper?The time frame can vary depending on your specific requirements and the availability of suitable candidates, paperwork processing, training and medical checkup.